Blog

December 1st, 2016

2016december_virtualization_aVMware's vSphere has been adding virtual space to servers for more than a decade. The vSphere 6.5 is the newest update to the popular hypervisor program, which pulls together different operating systems onto one shared hardware location. This update promises to improve user security and experience. Read on to discover the three main features added to the new vSphere 6.5.

More simplified experience A program that is easier for the non-technical business owner to use is a definite plus. Developers changed the user interface to highlight options in a more logical way. Workspaces are wider and allow instant feedback options for teams working on important projects. It is also easier to install and run programs, since the majority of vSphere 6.5 versions use HTML5 instead of the cumbersome Flash-run interface.

Built-in security Security is a high-ticket concern for any virtual collaboration, and vSphere 6.5 offers a number of safety-conscious features to keep your business safe. First is the Secure Boot, which allows you to keep unauthorized programs from being loaded into your virtual space. It is particularly helpful because it keeps guest users from loading harmful programs that could affect your business. In addition to the secure booting capabilities, the vSphere 6.5 also ensures that virtual machines are encrypted at rest and as data travels between systems.

Universal app platform The new vSphere 6.5 features a universality that many older versions just couldn't handle. Not only can you use this program with the major operating systems (Linux, Mac, Windows), you can back up and update your system on the same server instead of moving it to a third-party server that may or may not be trustworthy. You can also create a workload and deploy it across one platform so it is easy to access and modify if necessary.

The new features contained within vSphere 6.5 will change the way you see the virtualization experience all around. As long as the program continues to be updated for easier use by "common" employees and business owners, vSphere's popularity and that of other hypervisor programs will continue to climb. Call us to learn more about how you can use vSphere 6.5 within your business.

Published with permission from TechAdvisory.org. Source.

November 30th, 2016

2016november30_office_aBusiness owners who subscribe to Office 365 have the entire cloud at their fingerprints, from email service to cross-platform access of apps and an ease of use that attracts even the technophobe. Now, those owners who belong to the Insider program (Fast Ring) have another reason to smile. They can now utilize the Office 365 Hub, an Office management program that makes using Office on Windows 10 easier than ever before. Read more to find out what the Hub does and why it's so popular.

What does Office Hub Do? Office 365 Hub is a dashboard management program that makes it easier for you to integrate all your Office 365 apps in one location and manage the different programs without the need to get on a browser.

Users can:

  • Manage their payment and subscription information
  • Optimize Office apps for mobile devices
  • Access files, programs and apps on the cloud drive from any device
  • Switch between a personal and business account
Office Hub, like other dashboard management programs, allows you to access multiple apps and programs in one place. Clicking on the Home tab displays a summary of recent documents accessed as well as your commonly used Office apps like Word, Excel, PowerPoint, and Outlook.

For the business owner, this ease of access increases efficiency company-wide. Business owners can install new apps on the desktop without visiting an online browser, while administrators will have no problem moving between the different office applications.

What’s more, Office 365 Hub provides a Help and Training tab with links to online resources, tutorials and support forums to help new Office 365 users to quickly acclimate to the cloud. All in all, Office 365 Hub promises a stress-free and easily manageable cloud experience.

Reaching the Office 365 Hub App Unfortunately, the Office 365 Hub is not yet visible to everyone who signs on to the Get Office App on Windows 10. It is only open to those who are Office 365 subscribers and members of their Insider program. They also have to be set as Fast Ring subscribers, members who receive builds before they have been completely debugged and updated. Otherwise, you can expect the general release of Office 365 Hub and its benefits in the first half of 2017.

If you want the latest updates on Office 365 Hub or any new Microsoft features, contact us today.

Published with permission from TechAdvisory.org. Source.

Topic Office
November 28th, 2016

2016november28_windows_aMicrosoft Paint has long been a staple to the Windows computing platform for many years. And only recently has this cornerstone application been updated with the introduction of a new program, Microsoft Paint 3D. If you have long awaited such an upgrade, you’ll be delighted to hear about the the new changes.

With the new Microsoft Paint 3D, users will have the opportunity to create both 2D and 3D graphics and images. It is just as easy as it always was to use pen and paintbrush features to draw a 2D image, but now these images can be converted into 3D. There is also a stamp feature that allows a user to add stickers to their 2D creations to make them 3D.

Additionally, just like in the world outside of the computer, the 3D objects in Microsoft Paint 3D can be written on with pencils, pens, or paintbrushes, adding 2D imagery to 3D creations. One of the additional benefits of Microsoft Paint 3D is that the creations that users make on the app can easily be shared on social media. This makes it easier than ever before to put Microsoft Paint creations to use.

With Microsoft Paint 3D, users are also able to take images from their smart phone and transform them to 3D images in Microsoft Paint 3D. Even further, if you have a 3D printer, you can actually bring the 3D creations from your app to life.

All these new innovations make Microsoft Paint 3D an exciting development in the Microsoft product offerings. This new version of Microsoft Paint will be made available with the latest updated version of Windows 10 Creator's Studio and should be released early in 2017. If you are ready to get started with this program or want more information about what else the Microsoft Creator’s update has in store for you, contact us as soon as possible.

Published with permission from TechAdvisory.org. Source.

Topic windows
November 25th, 2016

2016november25_security_aIf you’ve read this blog before, you already know security is paramount to the success of any small business. We cover the ever increasing cases of security violation in big and small businesses, as well as national and international organizations where data, applications, networks, devices and networks have been illegally accessed by unauthorized people. But today we want to look at simple preventative measures to ensure these risks never befall your organization.

Limitation of lateral data transfers

Employees not being educated on data sharing and security is one of the biggest reasons for internal data breaches. It’s a good idea to limit access to important data and information by restricting access privileges to only a small number of individuals. Also, you can decide to use network segmentation to cut unnecessary communication from your own network to others.

Keeping your machines and devices updated

Internal breaches might also occur when employees work with unguarded or unprotected machines. They might unknowingly download malware, which normally wouldn’t be a problem if machines were properly managed. Updating your operating systems, antivirus software, business software, and firewalls as often as possible will go a long way toward solidifying your defense systems.

Use monitoring and machine learning to sniff out abnormalities

It’s not all on your employees, however. Network administrators should employ monitoring software to prevent breaches by analyzing what is “normal” behavior and comparing that to what appears to be suspicious behavior. Cyber criminals often hide in networks to exploit them over a long period of time. Even if you miss them the first time, you should monitor suspicious activity so you can recognize impropriety and amend security policies before it goes any further.

Creating strong security passwords and credentials

No matter how often we say it, there’s always room for improvement when it comes to your passwords and login procedures. In addition to text-based credentials, you should require other methods whenever possible. Great for fortifying your network, fingerprints and smart cards, for example, are much harder for cyber criminals to fake. Regardless of which factors are used, they must be frequently updated to prevent breaches, accidental or otherwise.

Security Insurance

In the end, no system is perfect. Zero-day attacks exploit unknown gaps in security, and human error, accidental or otherwise, can never be totally prevented. And for this reason, small businesses need to start embracing cyber insurance policies. These policies help cover the damages that might occur even under a top-of-the-line security infrastructure. Considerations for selecting a policy include legal fees, first and third-party coverage, and coverage for reputation rehabilitation.

The field of cyber security is overwhelming -- even for seasoned IT professionals. But not for us. We spend our days researching and experimenting to craft the best security solutions on the market. If you're interested in one of our cutting-edge cyber-security plans, call us today.

Published with permission from TechAdvisory.org. Source.

Topic security
November 24th, 2016

2016november24_voip_aMicrosoft has recently announced an Insider Program offering for Skype. This program will allow Skype users on Android, iOS, OS X, and Windows to access more features and updates to its Voice over Internet Protocol (VoIP) service and application. Read on to learn more about Microsoft's new Skype Insider Program and how it can benefit you.

At its core, the new Skype Insider Program is a way to allow Skype users to beta test cutting-edge features and software fixes. In addition to granting users access to the latest features before they become public, this program also gives Microsoft a major advantage because more beta testers means it can roll out full updates and upgrades more quickly. After joining, users can test out a wide array of improvements for any Skype platform, including Android, iOS, OS X, or Windows.

Make sure you know exactly what you’re getting into before joining this Insider Program, or any betas for that matter. It exists to test out how well new features work “in the wild,” and there is potential for bugs. The catch 22 is that with so many users beta-testing the software, those problems and bugs will be fixed far more quickly than before, and participants will have a head start on using those features when they officially roll out.

VoIP has been around for years now, and most vendor offerings are similar to one another. In our opinion, getting access to new VoIP technology is definitely worth it. You’ll be able to get a head start on the competition, and Microsoft will reward your contributions with a faster, more secure Skype connection.

An open and well-populated beta program almost always means great things for users and the software they’re using. If you are interested in becoming part of Skype's Insider Program, or if you have any VoIP-related questions, contact us today.

Published with permission from TechAdvisory.org. Source.

Topic VoIP
November 23rd, 2016

2016november23_hardware_aAfter the recent Dyn attack that took Netflix and other major websites down, business owners are vigilant about ensuring the security of their network and devices connected to the “Internet of Things” (IoT). A new scanner from Bullguard promises to warn owners of potential entry points for hackers. Keep reading to learn more about Bullguard's IoT Scanner and how it can help you keep your company data secure.

The Dangers of IoT

The "Internet of Things" is a relatively new phrase that basically refers to a network of connected devices. The network might include your computer and smartphone, but could also include apps that you have downloaded, your Fitbit, a remotely monitored home security system, routers, printers and any other wireless device that needs an internet connection. Although all these devices are but convenience items, they can also be potentially dangerous considering how much personal and business information is stored on your personal computer, which is connected to the same network.

How can I protect my IoT devices?

Every device that connects to the internet must connect through your network. If you are technologically challenged and have only a laptop in your office and a couple of desktop computers scattered throughout the building, chances are you don't worry too much about the security of your connection. It's easy to install a firewall and antivirus program that will keep your network connection secure. But internet security isn't that simple for the business owner anymore.

The internet security vendor Bullguard has released a new tool that business owners can use to locate any vulnerabilities that might be found on their network. The program uses on online directory to double-check whether your device uses an "open" or unsecure port to connect to your network. If it determines that your network or any of your devices are connected with an open line, it gives you the location of the detected vulnerability.

What can the IoT Scanner Do?

While the scanner only points to places of invulnerability and does not attempt to fix anything, it provides the information you need to take that next step. Many times the real danger of a smart device is that it connects to your network without your knowledge, allowing hackers an "open door" to wreak havoc. Knowing where the hackers might enter can keep you vigilant to fix that breach.

Scanners like this are exactly what we hope to accomplish with our blog. We want you to provide you with useful tools that help educate you about your network and your IT, while also showcasing what we can do for you as an outsourced IT consultant. Bullguard’s IoT scanner will help you get one step closer to enterprise-level security, but we’re the partner you need to cross the finish line. Get in touch with us to start making improvements today.

Published with permission from TechAdvisory.org. Source.

Topic Hardware
November 22nd, 2016

2016november22_webandcloud_aArtificial intelligence (AI) is a buzzword that inspires business owners yet also instills in them a sense of dread. More accurately described as “machine learning,” this exciting innovation is swiftly becoming an integral part of doing business. In fact, industry experts are predicting that by 2020, 85 percent of the interactions between corporate customer service departments and customers will involve AI. If you’re an e-commerce business owner, you’re in a prime spot to get ahead of the curve early.

Predicting what your customers want

There are numerous ways for AI to be used in e-commerce to the benefit of both businesses and the consumer. Machine learning algorithms can, for example, identify customer habits and their interests based on search histories (both inside and outside of a specific business's site).

With the proper configuration, this service can analyze shopping behaviors to customize and tailor the online shopping experience to that specific user. Product recommendations, pairings, and promotions can target individuals, improving the customer experience, and in turn, your bottom line.

“I’m looking for something a little more…”

Machine learning is also great for cataloging products. In the past, businesses would send out dense and cumbersome product catalogs that made it difficult for customers to find what they were looking for. In the near future, customers will be able to upload photographs of an article of clothing that’s similar to what they want to purchase or pair with another. Through AI, a website will be able to analyze the photographs and create a catalog of suggestions based on data from the image for a true machine-learning solution.

Customers can still talk to a “representative”

With advances in “plain language” systems, more and more users will rely on e-commerce over face-to-face sales interactions. Machine learning is getting better at interpreting conversations, and answering with natural-sounding responses.

If the choice is either searching “Blue summer dress,” or “I’m looking for something relaxed and in a warm blue color,” which do you think would make customers’ shopping experience better?

By replicating the in-person shopping experience over the internet, businesses can shift away from brick and mortar overheads to an e-commerce-centered structure. Significant savings can be realized in the areas of capital expenditures and human resources, all while reducing the opportunity for costly human error as well.

Given all of these factors, you can see how AI could improve your e-commerce business’s potential. Believe it or not, if you’re ready to begin integrating more “machine learning” into your business model, we already have the means to make that happen. Contact us as soon as you’re ready to transform your e-commerce business into a money-making powerhouse!

Published with permission from TechAdvisory.org. Source.

Topic Web & Cloud
November 21st, 2016

2016november21_businesscontinuity_aThe prevalence of digital data has become an integral part of life and business in modern times. Staggering amounts of data is generated every day and businesses have grown exponentially as they’ve found ways to monetize it. In fact, most experts agree that by the year 2020, there will be 1.7 terabytes of data generated per person on the planet. But in the here and now, we’re already struggling to keep data backed up and safe.

Too much data may sound like a good thing, but depending on your organization, backing up everything à la minute may be out of your price range or just flat out impossible with the amount of information you create. The problem then becomes: How do I structure my backup plan to prioritize the critical files? We believe the answer is analytics.

In order to avoid backing up unneeded data, you’ll require a “smarter” backup solution. This is where an experienced MSP (managed services provider) really earns its keep. We’ve spent years becoming experts in backup solutions and designing systems that keep your mission-critical data healthy, and we can offer something few others can’t: a backup solution that learns.

The first step in ensuring all of your customer information is safely duplicated and quarantined is to install sophisticated analytics engines that help determine what is most essential to your business's day-to-day operations. These ever-evolving engines will prioritize data in order of importance and translate that to a backup structure that ensures the right data is safe and sound should disaster strike.

Using analytics maintains your existing data-backup solution, but provides it with a map of what to save first, and what to leave for later. What does that mean? Drastically reduced recovery times in the event of untimely outages or disruptions. And, the use of analytics also helps increase efficiency and decrease overall backup costs by providing a better picture of what is unimportant or unnecessary.

Small- and medium-sized businesses have been the drivers of innovation for decades because, as they say, “necessity is the mother of invention.” And we’re here to deliver some good news: Whether you’re interested in implementing a cutting-edge analytics engine or simply want to start with a more straightforward solution, we’re ready to create a new system that prioritizes backups, just for you. Take a second to analyze that, then give us a call.

Published with permission from TechAdvisory.org. Source.

Topic business
November 17th, 2016

2016november17_office_aOffice 365 has given business owners access to online organizational programs and collaboration tools for years. In an effort to become more user-friendly, Microsoft recently added new features to Office 365, including two security upgrades and the addition of productivity tracking. Keep reading to find out more about Office 365's new Azure Information Protection, Enterprise Mobile Device Management and Productive Insight features.

Azure Information Protection Using Office 365 protection technology, also known as Azure RMS, this feature allows business leaders to mark sensitive documents and control who has access to information in various documents. The protection travels with the data, whether it is online or provided through another device. Business owners can mark a document as internal and keep it from being sent outside the company. Drop-down menus also allow users to apply trackable data protection in order to identify potential leaks and gain insight into how a business is structured.

Enterprise Mobility + Security Suite Re-branded from the Enterprise Mobility Suite, this feature adds more security potential to sensitive data while allowing business owners to manage apps on any device from one location. Users have more control over identity-driven access and also encrypts data to allow secure collaboration among employees.

Productivity Insight This feature, an addition to Delve Analytics, tracks an employee's time management at the office. MyAnalytics for Outlook allows business owners or managers to see who has read, replied, and forwarded their email while also providing them with information on the the email sender. The feature also acts as a storage receptacle for shared files and contact information so they can be accessed quickly.

As Office 365 expands its services to include security and productivity features, companies using cloud-based servers have an advantage over old-school computer users. Not only do they have access to the technology to keep their data safe and accessible to employees, but they also have the management software to see where their efforts are paying off by way of productivity programs. If you need to know more about the new features of Office 365, give our professionals a call. We can answer your questions and help you get the most out of the new Security and Productivity Insight additions.

Published with permission from TechAdvisory.org. Source.

Topic Office
November 15th, 2016

2016november15_virtualization_aWhen it comes to doing business today, it is all about computers and virtual platforms. The idea of a virtual desktop or virtual machine has long been a major component of doing business and providing employees individualized access to the information and programs necessary to do their work. However, just as business changes, so must the virtual desktop. vSpace Pro 10 has been introduced as a change to the virtual desktop platform as it stands today. Get to know more about how vSpace Pro stands today and whether or not it could benefit you and your business.

The traditional way companies make it possible for multiple employees to use company and business systems is to provide all users with their own copy of Windows so they can install the program separately on their machines. However, this can be quite cumbersome. If a patch is required for Windows, each account will need to be individually accessed and updated. This can also be expensive for businesses, as they will need to purchase individual copies of Windows and other software.

The idea behind vSpace Pro 10 is to do away with this expensive and sometimes inefficient type of virtual desktop system. vSpace Pro 10 requires a company to purchase only one copy of Windows, which is housed on what is known as a host server. Only the virtual desktop will then be customized for an individual user.

There are many reasons this can benefit a business. First of all, the maintenance costs, time, and effort will be significantly reduced because you will deal only with one copy of Windows rather than several. The initial system costs will also be much lower than alternative options.

You could also potentially save on your energy bills, as you would need to operate fewer machines at once by hosting the core operating system and multiple virtual desktops in a single central location. The best thing about vSpace Pro 10 is how simple and easy it is to use and to operate once installed, and the initial costs and installation process are simple as well. The streamlined nature and efficiency of vSpace Pro 10 make it one of the best virtual desktop platforms available for businesses today. If you would like to know more or want to get started, contact us as soon as possible.

Published with permission from TechAdvisory.org. Source.