How AI can boost your eCommerce business

Artificial intelligence (AI) is fast becoming an integral part of doing business. Experts predict that AI will be involved in as much as 85% of all customer interactions with a business in 2020. In fact, many eCommerce businesses today are already using AI to interact with and provide better service to their customers. Read on […]

Boost user productivity with MyAnalytics

Machine learning is all the rage nowadays, and few vendors are providing as many solutions powered by this new technology as Microsoft does. Office 365 includes “intelligent” functionality for analyzing your employees’ time and coaching them on how to use it more efficiently. What is MyAnalytics? MyAnalytics apply machine learning technology to your employees’ Office […]

5 ways to capitalize on the latest tech fads

More money with less investment — that’s the dream, right? Counterintuitive as it may seem, flash-in-the-pan tech fads and trends may just be the way to achieve that. With the right tools, you can associate your SMB with popular new technologies. These are our five tips on how to cash in on things as silly […]

What you need to know about e-commerce & AI

Many business owners are looking to artificial intelligence (AI, or “machine learning”) for its potential to improve communications with their customers. It is predicted that by 2020, 85% of all interactions will originate from machine learning “bots.” If you operate an e-commerce business and are wondering how you can benefit from bots, you’re in luck. […]

Security tips for Office 365 migration

Making the decision to migrate from an on-site system to a cloud-based Office 365 is easy, but the migration process itself presents numerous security challenges. By covering these essentials, you’ll minimize security breaches and ensure you can enjoy the benefits of Office 365. Identify your company’s sensitive data… Most files housed within your servers contain […]

Big gains for small-business IT in 2017

How many new technologies did your business adopt last year? Too many? Too few? You’ve officially made it through 2017 and there’s no better time than now to review which IT fads were worth investing in, and which ones should be left in the past. Look no further than our recap of last year’s most […]

MyAnalytics: O365’s productivity coach

Installing software that immediately boosts employee efficiency is any small- or medium-sized business owner’s dream. With Office 365’s newest dashboard — that’s exactly what you’re getting. And best of all, it’s directly integrated with your existing productivity suite. Read on to learn more. What is MyAnalytics? Microsoft’s newest productivity offering is all about applying machine […]

How to switch securely to Office 365

It’s easy to see why Office 365 is an attractive solution for small and medium-sized businesses already familiar with the Office interface. More and more companies are making the move to the cloud, but many have yet to complete their transition and still rely at least in part on on-site SharePoint systems.