Managed Services

Proactively managing your IT to avoid surprise downtime is critical to keeping your business running smoothly. Trump managed service customers get premium IT service and support-at a fraction of what it would cost to do it in-house.

Managed Services from Trump provide you with more reliable performance and more predictable expenses. That means you get more value from the technology you've already invested in, while actually reducing the total costs of IT problems and the resulting downtime.

Managed Services from Trump include:

  • ​​​​​Network Monitoring and Management - maintain the reliability and security of your IT infrastructure
  • ​​​​​Server Collocation - house your servers securely in our world-class data center
  • ​​​​​Backup and Disaster Recovery - disaster planning, prevention and protection

Managed Services Plans

SERVER

Watch Dog Guard Dog Top Dog
24/7 Monitoring (Avaliability, Drive Space, CPU, RAM, Services)
Event Log Monitoring
Backup Log Monitoring
Antivirus Monitoring
Server Health and Key Trend Analysis
Microsoft Security Patch Management
Drive Space Management
Antivirus Management
User Account Management
Microsoft Sever Mangement (Exchange, MS-SQL, IIS)
24/7 Emergency Support (6pm-8am M-F, Sat/Sun)

DESKTOP

Disk Space Monitoring
Microsoft Sevurity Patch Monitoring
Antivirus Software Monitoring
Microsoft Security Patch Management
Antivirus Software Management & Update
Temporary File Cleanup
NETWORK MANAGEMENT
Network Monitoring (Routers/Switches)
Network Management (Routers/Switches)
Security Mangement (Firewall/VPN)
ISP/Web Host Managemen

NETWORK SERVICE MANAGEMENT

Hardware/Software Asset Inventory Report
End User Helpdesk Support
Online Ticket Management
Microsoft Application Support
Line of Business Application Support
Remote Support
Onsite Support
Access to Senior Engineer for Strategic Planing