Contract and Interim Executive Management Consultants

A consulting firm with a national team of over 80 experienced executives based in Toronto, helping organizations succeed for over 15 years by providing hands on management across a wide range of competencies.

Senior management consultants across Canada accessed their Exchange email and ACT! contact management systems remotely. Two servers were collocated by an IT company in Ottawa. Performance and availability of the hosted network was unacceptable, subject to frequent outages lasting from between half a day to 2 days.

Trump Systems met with the management who expressed their dissatisfaction with the status quo and asked us to come up with a solution to the outages and instability.

Trump proposed that the servers be brought in-house as part of a turnkey solution including relocating and racking the servers, setting up Internet access, reconfiguring the firewall and integrating the existing office network. Applications and email were reconfigured for optimized access and reliability and fully tested over a weekend.

Ever since Trump Systems managed the relocation of equipment and remediation of the network, it has been very stable with high availability. Managed IT Services provide Trump staff with the ability to proactively manage the network, update servers and avoid serious problems by reacting immediately to alerts by remote control to avoid serious problems. On several occasions, we have been able to detect and resolve problems before they became more serious and even before the customer became aware of the problem.